Community Management

Bringing the Yelp and Duolingo communities to life.

Laura Nestler goes deep with us to share how she…

What a little “social courage” can do

Ankit Shah, founder of Tea With Strangers, shares inspiration…

Community in the Time of Coronavirus

Here’s what we’re recommending to organizations in this…

Cassandra Lam of The Cosmos, a community of more than 5,000 Asian women.

Cassandra and co-founder…

How Instant Pot cultivated a rabid community of “Potheads”

The small kitchen appliance company in…

Step 2: Do Something Together

Every community needs a shared activity. Develop one that’s right for…

Liz Alpern co-founded Queer Soup Night, the soup community of her childhood dreams

Step 1: Pinpointing “Who” and “Why”

Great community leaders obsess over two questions: Who do I want…